Terms & Conditions
for online purchases such as artworks, calendars, workshops and courses
Availability
Although I endeavour to keep the website updated, artwork might be sold through other galleries and as such I cannot guarantee availability of each item in stock. If the item you purchase is out of stock, I will advise you straight away and will refund any payments immediately.
Purchasing
Apon purchasing, please provide a delivery address with any special instructions.
Prices
All prices on the website are in UK Pounds. All payments must be made in £UK.
Shipping & international
Most shipping rates will be for shipping within the UK.
If you are outside of the UK, please email your request first. Due to new rules for shipping from the UK to the EU, I unfortunately cannot ship to the EU anymore.
For larger priced artworks or courses or retreats I would prefer payment via BACS transfer (online banking) this is to avoid website payment costs. If you are able to do with, please contact me.
Please note that all shipments to outside the UK may be subject to import duties and taxes, which will be your responsibility. If a delivery is refused and left in customs, you will be responsible for its return back to me including any duties applied for both export and import.
Delivery
Artwork on paper are professionally packaged in cardboard tubes or boxes suitable for mailing.
Wood panels will be packaged securely and delivered by special courier, UK parcel force or shipping company. Sometimes specialist art couriers will be used. You may arrange collection if you prefer. Please contact me with any questions about shipping or delivery costs. Please note that all shipments to outside the UK may be subject to import duties and taxes, which will be your responsibility
Refund Policy
I hope you are very happy with your purchase. If for any reason you are not satisfied with the item, please email me within 7 days. Return of items should be within 14 days of receipt, unused and in the original packaging (ie in a saleable condition) for an exchange or refund. I regret that post and packing costs cannot be refunded. Please send items Recorded Delivery only. All shipping costs including return shipping costs are non-refundable.
Thank you